Frequently asked questions

You can find the most frequently asked questions about the following topics on this page.

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1.I want to make a payment or request a payment plan

What are the payment options?

I want to request a payment plan?

I want to pay, but am unable to do so

2.I have a question about my payment

I have already paid, but am still receiving letters

What amount do I owe?

What are the collection costs?

3.I have received a letter from Bosveld

I have received a reminder or summons, what can I do?

I have received a summons?

I have already paid, but am still receiving letters?

I have received a letter which is not intended for me?

4.A bailiff visited me

I received a ruling or a court order, what can i do?

I have a question about my protected earnings

Attachment has been levied on my bank account

Attachment has been levied on my salary/benefits, what can i do?

Attachment has been levied on my assets?

Which costs may the bailiff charge?

5.I want to file an objection or complaint

Objection during the amicable and judicial phase?

I have a complaint?

6.Submitting changes

I want to change my details

7.Debt assistance, appendices, and definitions

Frequently asked questions

What are the payment options?

I want to request a payment plan?

I want to pay, but am unable to do so

I have already paid, but am still receiving letters

What amount do I owe?

What are the collection costs?

I have received a reminder or summons, what can I do?

I have received a summons?

I have already paid, but am still receiving letters?

I have received a letter which is not intended for me?

I received a ruling or a court order, what can i do?

I have a question about my protected earnings

Attachment has been levied on my bank account

Attachment has been levied on my salary/benefits, what can i do?

Attachment has been levied on my assets?

Which costs may the bailiff charge?

Objection during the amicable and judicial phase?

I have a complaint?

I want to change my details

What debt assistance options are there?

Appendices

Definition

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