I have received a letter which is not intended for me, what can I do?


Are you not, or are you not familiar with, the person for whom the letter is intended? The letter may be intended for a previous occupant.


What can you do?
If this person is still registered at your address, there is a great chance that we, or other organisations, will contact you again. Check with your municipality whether this person is still registered at your address.

We kindly request you to leave the letter in the envelope and return it to us.

• Cross out the address details.

• Write ‘Moved – Return to sender’ on the envelope (or card).

• Deposit the letter in an orange mailbox or deliver it to a PostNL site. Subsequently inform us by phone or in writing that the person in question does not reside at the address we have in our systems.