Maandag weer bereikbaar vanaf 08:00 uur
Telefoon: 033 - 47 00 000

I have a complaint

Do you have a complaint? Please let us know. We will always take your complaint seriously and inform you what we will do with it. Complaints will always be handled. We will also check whether we can improve something in our organisation or our services.

Please submit your complaint in writing by sending an email to You can expect a substantive response within 14 business days.

In order to handle your complaint as soon as possible, please include the following topics in your complaint:

  • Case number (listed in all our letters and emails)
  • Your contact details
  • Detailed description of your complaint
  • Desired solution
  • Possible proof

Email address:
Fax: 033 - 47 00 002
Address for correspondence: PO Box 806 - 3800 AV Amersfoort